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you need. Scale the expertise you have.

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Built for Enterprise, Workforce Dev, and Higher Ed.

A learner smiling at her laptop during a live CADI training session

Trusted by organizations around the world.

  • Deloitte
  • Forbes
  • Center for Security and Emerging Technology
  • Axios
  • MIT Sloan Management Review

HOW CADI WORKS

From first lesson to proven readiness.

Customer Onboarding / Escalation Process

Live AI Led Class


CADI’s AI instructor teaching the escalation process in a live voice class.

Live transcript

Voice Conversation

  1. CADI00:38

    First, identify whether the issue is within your authority to resolve.

  2. Learner00:49

    So a billing exception over $500 goes to Tier 2?

  3. CADI00:58

    Exactly. Then confirm the resolution steps before closing.

CADI is Speaking

BUILD & GOVERN

Your knowledge.
Your training standards.

Start with your content, a predefined path, a blank build, or recorded interactions. CADI turns it into governed training you can review, organize, and assign.

Your source

  • Escalation guide.pdfDocument · 24 pages
  • Support SOPsPolicies · Procedures
  • Recorded support call.mp4Recorded interaction

Proposed training

Customer Escalation

Ready for review
  • ClassCustomer Escalation FundamentalsPolicies, escalation pathways, and what to communicate.
  • AssessmentEscalation Policy & Decision-MakingTest your understanding of when and how to escalate.
  • SimulationEscalating an Unresolved Customer IssuePractice a realistic customer conversation.

Govern

Training Guidance

Set the universal standards CADI uses to evaluate performance across training.

  • Flag unsupported promises about pricing or timing

  • Confirm next steps before closing the conversation

Knowledge Confirmation

Review and resolve any knowledge discrepancies found across your source material.

Product X Pricing

CONFLICT

Listed as $500 in the pricing sheet and $750 in the sales deck. Is $500 the correct price?

LEARN FROM IT

Analyze interactions at scale. Turn findings into suggested training.

Bring in high volumes of recorded calls, meetings, classes, interviews, and other two-way interactions. CADI identifies recurring gaps and coaching opportunities, then automatically creates suggested training for your team to review, approve, or adjust.

EXPERIENCE IT

Turn recordings into experiences trainees can step into.

Recreate a recorded call, meeting, class, interview, or conversation as an interactive experience any trainee can participate in.

ACROSS WORK & LEARNING

One system. Many moments that matter.

Prepare employees and students for the knowledge, decisions,
and conversations their work or studies demand.

A team meeting in a bright glass-walled conference room

ENTERPRISE

Build capability across your organization.

Turn your knowledge, processes, and standards into training employees can learn from, demonstrate, and practice.


  • Train employees on how
    your organization works

    Teach processes, policies, products, and expectations.

  • Prepare employees
    for real situations

    Practice customer conversations, decisions, exceptions, and difficult moments.

  • Verify employee capability before it counts

    See whether employees understand and can apply what they’ve learned.

Explore Enterprise
A student with headphones studying on her laptop

EDUCATION

Bring more interaction, practice,
and proof of understanding into every course.

Use CADI to extend instruction, make online learning conversational, and verify what students actually understand.


  • Continue teaching
    beyond class

    Students can revisit course material with CADI, ask questions, get explanations, and work through concepts using the same faculty-approved materials taught in class.

  • Make online
    learning interactive

    Add two-way instruction to online and asynchronous courses so students can discuss material, ask questions, and respond in real time instead of only watching lectures, reading, or completing static assignments.

  • See whether students really understand

    Use conversational assessments that ask follow-up questions and require students to explain, defend, or apply what they know in their own words.

Explore Education

Find your environment.

Enterprise Industries

Education Environments


Built to HandleAdaptive Classes, Assessments, and Simulations

Field Sales & Territory Readiness

A sales rep smiling during a practice call on his laptop

SECURITY & PRIVACY

Enterprise-Ready by Design

Built for enterprise teams — secure, compliant, and designed to integrate seamlessly into your existing systems.

Security First

Your data is protected with industry-leading security standards and compliance certifications

  • SOC 2 Type II Certified
  • GDPR Compliant
  • End-To-End Encryption
  • Regular Security Audits
Learn about Security
A security lead reviewing CADI access settings at her desk

Integrates With Your Stack

Connect CADI directly into your existing tools and workflows — no disruption, no friction.

  • RESTful API Access
  • LMS & CRM Integration
  • Real-Time Data Sync
  • BI Tools Compatible
Explore integrations
An engineer connecting CADI to the team’s existing tools

FAQ

Frequently asked questions

CADI learns your business in minutes – transforming company materials into adaptive, conversational AI training systems built to scale seamlessly.

What is CADI?

CADI is an AI-powered performance platform that helps enterprises develop their people the same way they develop their systems — with precision, consistency, and measurable results.

How is CADI different from traditional training systems?

Traditional training systems deliver content and track completion. CADI teaches through live, conversational AI-led classes, asks follow-up questions to check real understanding, lets people practice in realistic role-play simulations, and verifies readiness before it counts — all built from your own approved materials.

How does CADI improve learning and performance?

CADI adapts to each learner in real time: it explains, probes, and gives targeted feedback, then assigns the next best practice. Organizations see where people are ready and where they are not, so coaching goes where it has the most impact.

What business impact does CADI deliver?

Teams use CADI to shorten onboarding and time to readiness, raise consistency in customer conversations, reduce compliance risk, and scale subject-matter expertise without pulling experts away from their work — with readiness data to prove it.

Who is CADI designed for?

CADI is built for enterprises, workforce development programs, and higher education — including L&D and enablement teams, compliance and operations leaders, faculty, and career services teams who need people to learn, prove what they know, and practice before it counts.

SEE CADI IN ACTION

Turn your knowledge
into real readiness.

See how CADI can help your team learn, prove what they know, and practice before it counts.

  • Personalized walkthrough
  • Tailored to your use cases
  • No commitment
A smiling learner on a live CADI video session

Book a demo

See CADI built around your training.

Tell us who you’re training and what they need to be ready for. We’ll tailor the walkthrough to your use case.

What happens next

  1. Tell us about your team

    Two minutes, no commitment.

  2. We reach out to schedule

    At a time that works for you.

  3. See CADI on your use case

    A walkthrough tailored to the training you run.

SOC 2 Type II certified · GDPR compliant

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